1. Digital Service & Subscription

Facewish provides a digital subscription service granting access to premium features, including the removal of watermarks from digital greeting cards and the use of our full template library. Due to the immediate and non-tangible nature of this digital access, all sales are final.

2. No Refunds

We do not provide refunds or credits for any subscription fees, including partially used periods, unless required by applicable law in your jurisdiction. This "no refunds" policy applies regardless of your usage level of the Service.

By purchasing a subscription, you acknowledge and agree to this no-refund policy.

3. Subscription Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will stop any future recurring charges. You will retain access to the premium features until the end of your current billing period, after which your account will revert to the free tier.

4. Free Tier

You may use the core features of Facewish, including creating and sending watermarked cards, for free indefinitely. We encourage you to try the free service thoroughly before committing to a paid subscription.

5. Technical Issues

We strive to provide a reliable and continuous service. If you are experiencing a persistent technical issue that prevents you from using the Service, please contact our support team at support@facewish.com before requesting a chargeback from your payment provider. We are committed to resolving legitimate technical problems.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at: support@facewish.com